To book online, use the reservation form above.
To book by phone, call 1 (415) 663-8811. Office hours are 7:30 - 10:30 a.m. and 4:30 - 10:00 p.m. daily.
We welcome walk-in guests whenever possible, but because of our remote location, we highly recommend making advance reservations to guarantee you a place to sleep when you arrive.
Private rooms are extremely popular, especially on weekends, so we recommend booking far in advance. We also post last-minute private room cancellations on Twitter.
CLICK HERE to see a calendar of availability.
Our reception/reservations desk is open from 7:30 - 10:30 a.m. and 4:30 - 10:00 p.m.
Check-in is available from 4:30 - 10:00 p.m., and check-out from 7:30 - 10:30 a.m. Note: Adults must provide a valid government-issued picture identification card (passport, driver's license, or state or military ID card) at check-in.
Once you've checked in, you have 24-hour access to the hostel. (There's an additional day-use fee for groups.)
The hostel is open daily year-round.
We accept cash, travelers checks, VISA, MasterCard, American Express, Discover, and JCB. A credit card is required for reservations (see cancellation policy below), but at check-in you can choose to pay with cash or travelers checks instead.
If you need to cancel or change your reservation, at least 48 hours advance notice is required. If a cancellation is made without 48 hours notice, or if you do not arrive on the reserved date, your credit card will be charged for one night’s accommodation per person, and any additional nights reserved will be cancelled. (For groups, a different cancellation policy applies.)
Maximum stay policy
To better meet our mission as a nonprofit organization that supports travel and cultural exchange, the Golden Gate Council of Hostelling International USA has established the following maximum stay policy: No guest may stay at one hostel location for more than 14 nights in a calendar year. Once a guest reaches their 14th night, s/he is not eligible to stay until January 1 of the following year. Additionally, no guest may stay more than 14 nights in any two-month period.