For the following general questions about hostels and Hostelling International, please see our general FAQ page. For specific questions about HI-SF Fisherman's Wharf, click here to jump to this hostel's FAQs.
What is a hostel?
What is Hostelling International?
What makes HI hostels unique?
Are hostels safe?
How do I find hostels?
Is there an age limit to stay in HI hostels?
Do I need to be a member of HI to stay in HI hostels?
What are HI's member benefits?
Do I have to sleep in a dorm when staying at a hostel?
Will I have to do chores at the hostel?
Are hostels closed during the day?
Are there kitchen and laundry facilities at the hostels?
Are your hostels wheelchair accessible?
Can I bring my service animal to your hostels?
Do your hostels offer programs?
Who stays at hostels?
Can groups stay at hostels?
Do I need a reservation?
Do you accept credit cards and traveler’s checks?
What do I need for check-in?
What kinds of rooms do you offer?
Do you have to be a certain age to stay at HI-Marin Headlands?
How long can I stay at the hostel?
Can I rent out the whole hostel?
Does the hostel have a lockout time during the day or curfew at night?
Can I get cell phone reception at the hostel?
Do you allow pets?
Do you have any rooms with private bathrooms?
Does the hostel have Wi-Fi?
Should I bring my own linens?
Is there food available for purchase, or do you have a self-serve kitchen?
Can you get there without a car?
Where is HI-Marin Headlands?
What's up with the raccoons?
We offer Private Rooms, Family Rooms, and Male, Female and Co-ed dorms.
All ages are welcome to stay with us! Children under 4 must stay in a private room, even when traveling with a guardian, and minors under 18 traveling without a guardian will need a notarized letter from their guardian for the exact dates of their stay. Please contact us at firstname.lastname@example.org and we'll be happy to email you a copy of the guardian permission form.
We have a strict 14-night policy. You may stay no longer than 14 nights in any calendar year at any of our hostels. The same rule also applies when your stay is spread out over two consecutive months – i.e., you may not stay for the last week of December 2014 followed by the first two weeks of January 2015.
We have two buildings at our location. You may rent out one or the other exclusively, but we always keep space in one of our buildings for independent travelers. Our main house can sleep up to 82 guests and has mainly dorm space. Our annex is mainly private and family rooms and can sleep up to 25 guests. For more booking and rate information, please contact our Group Sales department at (877) 464-6783 (877-GO-HOSTEL) or email@example.com.
There is no lockout time during the day, though you may be asked to excuse the vacuuming sound while we are cleaning, or watch your step on the wet mopped floors. We stay open for our guests during the day, but also try to encourage people to get out and explore the park! We don’t have a curfew, but we do lock our doors at 11:00 p.m., so if you’re out, just make sure you bring your key! As long as you are checked in by 10:30 p.m. on the day of your arrival you can come and go as you please until check-out time (11:00 a.m.) on the day of departure.
There is limited to no cell reception out here in the Headlands. There is cell reception at Rodeo Beach, up by the lighthouse, and up at Hawk Hill. All three of these locations are very close, but at the hostel itself, you are lucky to get one bar of service. It’s perfect if you need a respite from your busy life or just want to be phone-free for a little while!
As much as we love your pets, we cannot allow them to stay with us. Due to the communal environment of hostels, we have to be respectful of everyone's comfort levels. Please be aware that it is against National Park policy for animals to be left overnight in your vehicle, so it's best to leave your pets at home when you come to stay with us.
Service animals are allowed as specified by law. Please inform the front desk about your service animal when you make your reservation. Staff may ask you if your animal is required because of a disability and that you keep your service animal with you at all times and on a leash. Owners of service animals are responsible for cleaning up after their pets.
No, all of our rooms – both dormitory rooms and private rooms - have shared hallway bathrooms.
Yes, we have free Wi-Fi!
No, we provide you with everything from bedding to towels for showering. Less packing to worry about!
We sell some small items like granola bars, oatmeal, and soup, but we encourage guests to bring their own groceries in order to prepare meals in our self-service kitchen. Also, there are no stores or restaurants nearby, so it’s a good idea to go shopping before checking in! We’ve got plenty of space for your food, and all the cooking utensils and appliances you'll need.
Yes: it is a bit of a challenge, but it is possible. You can hike in, bike in, or take a taxi in. The Muni 76 bus comes to the Headlands from San Francisco only on Saturdays and Sundays. Call our friendly front desk staff for details and tips if you plan on visiting without a car! Don’t forget to ask for our Hiker/Biker discount ($2 off your first night's stay!) at check-in. You can also check out www.511.org for transit information for the entire Bay Area.
Our hostel is located in a historic military hospital in the lovely Marin Headlands, part of the Golden Gate National Recreation Area.
Raccoons are a growing problem in the park. Always make sure your car windows are rolled up, all food is stored inside, and that you are not leaving food unattended outside. Raccoons are cute, but can cause some serious damage to your vehicle. If you do see one in the park, scare it away without harming it. As long as raccoons are kept out of human homes, not cornered, and not treated as pets, they are not dangerous. If a raccoon ever approaches too closely, make yourself appear larger: stand up if sitting, shout, and wave your arms. If necessary, throw stones or send the raccoon off with a dousing of water from a hose or bucket. NEVER FEED THE RACOONS!