Join us!

Below is a list of job openings at the HI USA Northwest Regional Office and our eight Northern California hostels. Please visit the national HI USA website for employment opportunities elsewhere in the U.S.


Posted November 24, 2015 

Live-Out Hostel Assistant, HI Point Montara

The hostel is operated by HI USA, a nonprofit organization dedicated to promoting intercultural exchange, environmental stewardship, and world peace through hostelling. HI Point Montara Lighthouse is a 50-bed hostel providing affordable, short-term overnight accommodations for over 11,000 educational and recreational travelers each year. Additionally, the lighthouse property has over 12,000 visitors each year.

This is a part-time (18-32 hours a week), live-out Hostel Assistant position – a challenging, but rewarding career.

The position requires extraordinary customer service and interpersonal communication skills.

Responsibilities will include, but are not limited to:

  •  Welcome, register, orient and supervise guests.
  • Take individual and group reservations by telephone, e-mail and an online system.
  • Responding to and resolving guest inquiries, issues, comments and feedback.
  • Proficiently operate our property management system.
  • Maintain security and safety of the hostel, grounds and personal belongings of guests.
  • Provide information about HI USA, the hostel and the local area to guests and visitors.
  • Assist in the planning and implementation of special events and fundraising.
  • Support and participate in the Sustainability commitment of HI USA
  • Housekeeping, Laundry, maintenance and grounds keeping duties.
  • Other duties as assigned by the General Manager.

Qualified Candidates will possess a combination of the following experience, skills and education:

  • Must have customer service experience and enjoy working with the public.
  • GED or equivalent work related experience.
  • Excellent oral, communication and organizational skills.
  • Experience with PCs, Google, MS Windows OS and the MS-Office Suite
  • Accurate, neat, and thorough recordkeeping, with experience reconciling a daily cash drawer and inventory.
  • Demonstrated ability to work effectively without immediate supervision.
  • Adaptability and willingness to do a variety of tasks including housekeeping, grounds keeping and maintenance.
  • Conflict resolution skills and ability to act effectively in a crisis.
  • Hostelling experience and support of the mission and goals of HI USA.
  • Must have a high tolerance and passion for working with the public, be enthusiastic, dedicated and trustworthy.

Job conditions and Physical Requirements Must be able to:

  • Stand for extended periods of time.
  • Lift up to 20 lbs.
  • Climb small ladders and step stools to work with overhead equipment, i.e. top bunks, dryers.
  • Ability to carry, push and pull laundry baskets, wheelbarrows, hand trucks and housekeeping carts.
  • Ability to maintain an appropriate appearance as defined by management.
  • Ability to work healthily in an ocean front environment that can be wet, windy, and dusty with wildlife, molds, fungus, and other allergens.

Reports to: General Manager
Hours and Benefits: 18-32 hours per week (part-time, non-exempt, hourly position)
Liberal benefits include vacation, holiday and sick pay, dental and health insurance.

To apply for this position:
Please submit a résumé and cover letter to employment@montarahostel.org (.doc, .PDF, formats only).
In your cover letter please describe, in detail, a situation in which you have had to overcome a communication barrier.Please include an explanation as to how you resolved the situation, and what you learned from it. Applicants, who do not strictly follow the stated criteria, will not be considered for the position.

Please no phone calls or walk-ins.

HI USA is an equal opportunity employer. 


Posted January, 8 2016

Educational Programs Manager (Northwest Region) 

Imagine a world where intercultural dialogue and responsible travel are part of every individual's experience. It's the sort of world that Hostelling International USA (HI USA) doesn't just dream about - it's a world we are hard at work creating.

HI USA believes in the power of travel to foster a deeper understanding of people, places and culture for a more tolerant world. We promote a dynamic community of global citizens who have the wisdom and humanity to make the world a better place. We accomplish this through our extensive network of unique hostels and quality programs designed to encourage engagement between travelers and the community.

HI USA is the 3rd largest hostel network worldwide and the nation’s leading hostel network with more than 50 hostels across the US. While HI USA may be the largest, we are admittedly different. Founded in 1934, HI USA delivers its mission through the delivery of educational programs, and engagement with local community members and travelers through its network of hostels.

Summary

The Educational Programs Manager is responsible for the management supervision and growth of HI USA’s educational programs in the Northwest Region, with emphasis on naturalist led experiential environmental programs unique to the Bay Area (Outdoor Hostel Adventures). The Educational Programs Manager works cooperatively with hostel managers, other program staff and volunteers.

Reports to: Regional Vice President

Responsibilities:

Specific to Outdoor Hostel Adventures:

  • Oversee all administration, intake and processing of Bay Area youth groups for the Outdoor Hostel Adventures (OHA) experiential environmental programming
  •  Grow participant numbers through outreach to Bay Area schools and community groups
  • Develop and oversee budget for OHA program, with a focus on program expansion
  • Lead day and overnight trips for school and youth groups to Bay Area Hostels
  • Recruit, train, and supervise naturalists
  • Oversee the development of OHA program curricula, activities, and evaluation with the HI USA Education department
  • Participate in the evaluation of the program’s effectiveness both quantitatively and qualitatively, and prepare regular and periodic evaluation reports
  • Oversee, grow and administer OHA scholarship program focused on serving low –income, underserved youth from diverse backgrounds
  • Work with marketing to develop awareness of program, including but not limited to, writing articles, developing marketing campaigns, overseeing coordinated outreach initiatives
  • Work with Advancement department in grant writing and management

Additional Responsibilities

  • Administer HI USA educational programs, outreach and training funding program including but not limited to managing RFP process, reporting mechanisms, grant funds distribution and selection, and continued support of grantee sites
  • Coordinate communication, project development and support for educational program staff at HI USA, and hostels, as appropriate
  • Support relationship with Girl Scouts USA and support HI USA hostels in their work with local and visiting Girl Scouts 
  • Develop and/or solidify relationships with organizational program partners, and, when appropriate or necessary, develop or assist in the development of Memoranda of Understanding with these partners
  • Special Event Planning
  • Represent HI USA at national, regional and local outreach events
  • Proactively communicate and work cooperatively with hostel and HI USA staff members in a manner consistent with a team philosophy of management and operations
  • Travel to and participate in regional and national meetings, as appropriate
  • Travel to other appropriate meetings
  • Perform other related duties as assigned by management

Skills/Qualifications:

  • Outdoor education/naturalist experience (at least 3 years of hands-on teaching); knowledge and experience in implementing a wide range of educational activities including ecological concepts, team building, inter-cultural and environmental awareness
  • Bachelor’s Degree in Education or related field or 3 years’ equivalent related work experience
  • Demonstrated excellent facilitation skills and experience delivering experiential education programs to youth ages
  • Project management skills, particularly the ability to handle multiple simultaneous tasks with different deadlines and coordinate different yet simultaneous projects
  • Ability to develop and maintain positive collaborative relationships with local community service and cultural organizations
  • High level of flexibility with the ability to work on weekends, delivering on-site group programs
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Significant skill and knowledge of Microsoft Office Suite and property management systems, internet transactional systems and e-commerce functionality
  • Strong organizational and interpersonal skills required. Program management and administrative experience, including budgets, staff supervision and outreach
  • Grant writing and fundraising experience
  • Knowledge of local flora and fauna required
  • Knowledge in cultural and global awareness activities preferred
  • Bilingual preferred

APPLICATION

To apply, please send your resume and a cover letter that includes salary requirements to careers@hiusa.org referencing Educational Programs Manager in the subject line of your email. The deadline for applying for this position is Thursday, January 28, 2016.


Posted January, 15 2016

Hostelling International, Point Montara Lighthouse, Montara, CA

The hostel is operated by HI-USA, a nonprofit organization dedicated to promoting intercultural exchange, environmental stewardship, and world peace through hostelling. HI-Point Montara Lighthouse is a 50-bed hostel providing affordable,short-term overnight accommodations for over 11,000 educational and recreational travelers each year. Additionally, the lighthouse property has over 12,000 visitors each year.

This is a full-time (32-40 hours a week), live-in Hostel Assistant position – a challenging, but rewarding lifestyle. The position requires extraordinary customer service and interpersonal communication skills. This is a live-work position, sharing housing with other full-time staff and a management team.

Responsibilities will include, but are not limited to:

  • Welcome, register, orient and supervise guests.
  • Take individual and group reservations by telephone, e-mail and an online system.
  •  Responding to and resolving guest inquiries, issues, comments and feedback.
  • Proficiently operate our property management system.
  • Maintain security and safety of the hostel, grounds and personal belongings of guests.
  • Provide information about HI USA, the hostel and the local area to guests and visitors.
  • Assist in the planning and implementation of special events and fundraising.
  • Support and participate in the Sustainability commitment of HI-USA
  • Housekeeping, Laundry, maintenance and grounds keeping duties.
  • Other duties as assigned by the General Manager.

Qualified Candidates will possess a combination of the following experience, skills and education:

  • Must have customer service experience and enjoy working with the public.
  • GED or equivalent work related experience.
  • Excellent oral, communication and organizational skills.
  • Experience with PCs, Google, MS Windows OS and the MS-Office Suite
  • Accurate, neat, and thorough recordkeeping, with experience reconciling a daily cash drawer and inventory.
  • Demonstrated ability to work effectively without immediate supervision.
  • Adaptability and willingness to do a variety of tasks including housekeeping, grounds keeping and maintenance.
  • Conflict resolution skills and ability to act effectively in a crisis.
  • Hostelling experience and support of the mission and goals of HI USA.
  • Must have a high tolerance and passion for working with the public, be enthusiastic, dedicated and trustworthy.

Job conditions and Physical Requirements Must be able to:

  • Stand for extended periods of time.
  • Lift up to 30 lbs.
  • Climb small ladders and step stools to work with overhead equipment, i.e. top bunks, dryers
  • Ability to carry, push and pull laundry baskets, wheelbarrows, hand trucks and housekeeping carts.
  • Ability to maintain an appropriate appearance as defined by management.
  • Ability to live and work healthily in an ocean front environment that can be wet, windy, and dusty with wildlife molds, fungus, and other allergens.

Reports to: General Manager
Hours and Benefits: 32-40 hours per week (full-time, non-exempt, hourly position): housing may be provided.
Liberal benefits include vacation, holiday and sick pay, dental and health insurance.

Position starting March 15th, 2016; Position open until filled.

To apply for this position:
Please submit a résumé and cover letter to employment@montarahostel.org (.doc, .PDF, formats only).In your cover letter please describe, in detail, a situation in which you have had to overcome a communication barrier. Please include an explanation as to how you resolved the situation, and what you learned from it.Applicants, who do not strictly follow the stated criteria, will not be considered for the position.

Please no phone calls or walk-ins.
HI USA is an equal opportunity employer.


Posted January 19, 2016

Maintenance Technician - Part-time (Live-out) 


Available Immediately. Position is open until filled

Hostelling International, Point Montara Lighthouse, Montara, CA

The hostel is operated by HI USA, a nonprofit organization dedicated to promoting intercultural exchange environmental stewardship, and world peace through hostelling. HI Point Montara Lighthouse is a 50-bed hostel. As an historic lighthouse property we host 25,000 people annually; a combination of overnight hostel guests and day visitors.

This is a part-time Maintenance Technician Position (24 hours per week)
The position requires a high paced, multi-talented, energetic individual with an eye for details.

Responsibilities will include, but are not limited to:

  • Perform daily maintenance of the hostel buildings and grounds.
  • Plan and complete long-term maintenance projects.
  • Work closely with General Manager to coordinate projects.
  • Individual is self-directed and able to work in a team environment (emphasis on open and clear communication).
  • Work honorably and efficiently without constant direct supervision.
  • Work a flexible schedule and provide on-call assistance.
  • Represent the hostel and HI USA positively to guests, visitors and vendors.
  • Provide quality work in conjunction with HI USA quality standards.
  • Utilize a computerized database of ongoing preventative maintenance and repairs
  • Other duties as assigned by the General Manager.

Qualified Candidates will possess a combination of the following experience, skills and education:

  • Experience with power tools and light carpentry, painting, drywall, and other maintenance skills
  • Familiarity with basic plumbing and electrical
  • Tolerance for dust, paint, cleaning products, and other chemicals
  • Willingness to use proper safety equipment and precautions
  • Ability to interact professionally with inspectors and other government agents
  • Willingness to perform janitorial and landscaping duties as needed
  • Excellent oral, communication and organizational skills.
  • Ability to use an online payroll and auditing system
  • Basic computer skills
  • Must be enthusiastic, dedicated and trustworthy

Job conditions and Physical Requirements:

  • Ability to stand for extended periods of time.
  • Ability to operate power tools and use the appropriate safety measures to protect self and others.
  • Ability to lift up to 45 lbs.
  • Ability to work on ladders, in attics, in crawl spaces, and other “unpleasant” locations.
  • Ability to carry, push and pull hand trucks, wheelbarrows and carts.
  • Ability to maintain an appropriate appearance as defined by management.
  • Ability to work healthily in an ocean front environment that can be wet, windy and dusty with wildlife, molds,fungus, and other allergens.

Reports to: General Manager
Hours: up to 24 hours per week; must be willing to work Holidays and weekends as needed.
To apply for this position please submit a résumé and cover letter to employment@montarahostel.org

Please no phone calls or walk-ins.
HI USA is an equal opportunity employer.


Posted January, 19, 2016

Maintenance Technician (Live-out) 

HI Pigeon Point Lighthouse has 59 beds in both dormitory style and private rooms within 4 buildings, 12 rooms, 4 living rooms, 4 kitchens, 8 bathrooms, a hot tub, staff quarters, water well and tank. Located within a State Historic Park, the hostel serves 13,500 educational and recreational travelers annually, and is home to an environmental education program for school children, which operates eight months a year. The hostel operates under HI USA and county sustainability requirements.

Reports to: Hostel Manager

Hours: This is a 24 hour per week position; live off-site.

Responsibilities:

  • Maintain all hostel buildings, grounds, equipment, and furnishings in good repair at all times
  • Ensure compliance with State and local building, health, and safety codes, HI Quality Standards, third-party and County eco-certification requirements
  • Identify all on-going maintenance needs, prioritize and provide timely follow-through
  • Formulate and administer preventative maintenance plan for entire site
  • Report, record tasks and maintain online check lists on daily and weekly basis
  • Perform basic plumbing and electrical repairs and maintenance
  • Perform basic carpentry projects including renovation of hostel buildings, fencing, etc.
  • Prepare surfaces and paint interior and exterior of hostel buildings as needed
  • Change and repair locks, deadbolts, laundry machines, vacuums and other hardware
  • Repair roofs of all buildings as needed
  • Maintain hot tub in good repair at all times including purchase of necessary supplies and County requirements
  • Provide on call assistance for emergencies at all times (live within 30 miles of PPLH/Pescadero)
  • Repair and maintain equipment including purchase of necessary supplies
  • Repair and maintain equipment including laundry machines, vacuums, stoves, refrigerators, hand and power tools, water heaters, small kitchen appliances, office machines, etc.
  • Purchase tools and supplies required to perform job
  • Keep workshop clean, organized, safe and secure.
  • Maintain accurate records of work performed.
  • Lead point of contact for HI USA’s sustainability coordinator for preparation of the property level documentation, checklists, logs etc. required for Green Globe Certification and the Bay Area County
  • Green Business certification
  • Collecting and entering data on relevant sustainability indicators
  • Conducting property level waste audits
  • Documenting non-toxic, biodegradable, local, certified organic, recycled and fair trade products used and/or sold on site
  • Creating signage promoting sustainable tourism
  • Participate in internal and external sustainability audits
  • Fulfill Bay Area County Green Business certification requirements
  • Other duties as assigned by the Hostel Manager, Sustainability Coordinator and/or Operations Director

Qualifications:

  • Experience in building trades or building maintenance field
  • Demonstrated ability in plumbing installation and repair, minor electrical repair, rough and finish carpentry, painting, and roof repair
  • Cooperative attitude and ability to work (and live) well with diverse group of people
  • Demonstrated ability to work effectively without immediate supervision
  • Accurate, neat and thorough record-keeping
  • Flexibility regarding work schedule – working evenings, early mornings, holidays and weekends may be required
  • Possession of a working vehicle, preferably a truck
  • Hostelling experience and/or knowledge and appreciation for the mission of HI USA
  • Desired Skills and Experience
  • Ability to organize a wide range of information and data sets
  • Excellent attention to detail and ability to multi-task
  • Proficiency in data entry, Microsoft Office Suite and Google Drive
  • General familiarity with databases and dashboards
  • Familiarity with and interest in environmental and sustainability issues and conservation activities
  • Ability to work professionally both independently and as part of a team
  • Ability to coordinate workflow with Hostel Management and HI USA Sustainability Coordinator
  • Ability to meet deadlines in a fast-past working environment

How to apply:
Submit cover letter with either resume or application (call or pick-up at hostel office) to:
HI Pigeon Point Lighthouse
Jeff Parry, General Manager
210 Pigeon Point Road
Pescadero, CA 94060
Jeff.Parry@hiusa.org

HI-USA is an equal opportunity employer.


Posted January, 28 2016

Hostelling International Point Reyes, Point Reyes National Seashore, CA

The hostel is operated by Hostelling International USA, a nonprofit organization dedicated to promoting intercultural exchange, environmental stewardship, and world peace through hostelling. HI Point Reyes is a 56-bed hostel providing low-cost, short-term overnight accommodations for over 11,000 educational and recreational travelers each year, and is the only lodging facility located in the Point Reyes National Seashore. 

This is a part-time, 20 hours per week, Maintenance Position.
The position requires a high paced, energetic individual with an eye for details. 

Responsibilities will include, but are not limited to:

  • Perform daily maintenance of the hostel buildings and grounds
  • Plan and complete long-term maintenance projects
  • Work closely with General Manager to coordinate projects
  • Individual is self-directed and able to work in a team environment (emphasis on open and clear communication)
  • Work honorably and efficiently without constant direct supervision
  • Work a flexible schedule 
  • Represent the hostel and HI USA positively to guests, vendors & National Park Service staff
  • Provide quality work in conjunction with HI USA quality standards
  • Utilize a computerized database of ongoing preventative maintenance and repairs
  • Other duties as assigned by the General Manager

Qualified Candidates will possess a combination of the following experience, skills and education:

  • Experience with power tools and light carpentry, painting, landscaping, and other maintenance skills
  • Familiarity with basic plumbing and electrical 
  • Tolerance for dust, paint, cleaning products, and other chemicals
  • Willingness to use proper safety equipment and precautions
  • Ability to interact professionally with inspectors and other government agents
  • Willingness to perform janitorial duties as needed
  • Willingness to perform pest control duties as needed
  • Excellent oral, communication and organizational skills.
  • Ability to use an online payroll system
  • Basic computer skills
  • Must be enthusiastic, dedicated and trustworthy

Job conditions and Physical Requirements:

  • Ability to stand for extended periods of time
  • Ability to operate power tools and use the appropriate safety measures to protect self and others
  • Ability to lift up to 45 lbs 
  • Ability to work on ladders, in attics, in crawl spaces, and other “unpleasant” locations.
  • Ability to carry, push and pull hand trucks, wheelbarrows and carts
  • Ability to maintain an appropriate appearance as defined by management
  • Ability to work healthily in an ocean front environment that can be wet, windy and dusty with wildlife, molds, fungus, and other allergens

Reports to: General Manager, HI Point Reyes
Salary and Hours: DOE, 20 hours per week. Position is eligible for healthcare benefits.

To apply for this position please submit a résumé and cover letter to hanna.morris@hiusa.org

HI Point Reyes
Phone: 415-663-8811
P.O Box 247
Point Reyes Station, CA 94956                                     
Fax: 415-663-8811

Please no phone calls or walk-ins.
Hostelling International USA is an equal opportunity employer.